Terms of Service

Effective Date: April 14, 2026 · Last Updated: April 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the Chasten application, website located at chasten.ai, and all related services (collectively, the “Service”) operated by Chasten (“Company,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years of age to use the Service. The Service is designed for use by parents and legal guardians (“Users”) to track parenting responses and behavioral patterns of their minor children. Children are not permitted to create accounts or directly access the Service. By using the Service, you represent and warrant that you are the parent or legal guardian of any child whose information you enter into the Service.

2. Account Registration and Security

To access the Service, you must create an account by providing your first name, last name, email address, and a password, or by authenticating through a supported third-party provider (e.g., Google OAuth). You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized access to your account

We implement two-factor authentication (2FA) via email verification codes for credential-based logins. You may choose to trust a device for up to 30 days. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

3. Household Accounts and Shared Access

The Service allows you to create a household and invite one or more co-parents or legal guardians to share access to the same household data, including children's information, parenting moments, and analytics. By inviting another user to your household, you acknowledge and consent to that user having full access to all data within the household, including the ability to create, view, modify, and delete records.

You are solely responsible for determining who you invite to your household. We are not responsible for any actions taken by invited household members, including unauthorized sharing of household data with third parties.

4. Acceptable Use

You agree to use the Service only for its intended purpose: tracking parenting responses and behavioral patterns for your own children. You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Enter information about children who are not your own or for whom you do not have legal guardianship
  • Attempt to access another user's account or household without authorization
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Use the Service to harass, abuse, or harm any person, including a child
  • Interfere with or disrupt the integrity or performance of the Service
  • Transmit any malware, viruses, or other harmful code
  • Use the Service for commercial purposes without our prior written consent
  • Scrape, data-mine, or extract data from the Service using automated means

We reserve the right to suspend or terminate your account if we reasonably believe you are violating these Terms or using the Service in a manner that could cause harm to others or to the Service.

5. Data Ownership and Licensing

You retain full ownership of all data you enter into the Service, including children's names, behavioral records, parenting responses, milestones, and notes (“Your Data”). We do not claim ownership of Your Data.

By using the Service, you grant us a limited, non-exclusive, worldwide license to process, store, encrypt, and display Your Data solely for the purpose of providing the Service to you. This license terminates when you delete your account or specific data.

We do not sell, rent, lease, or share Your Data with any third party for marketing, advertising, or data brokerage purposes. Period.

6. Scripture Content

The Service includes Bible verses and scripture-based encouragement sourced from publicly available translations. Scripture content is provided for personal encouragement and reflection only. We do not claim ownership of scripture text and provide it under fair use for non-commercial, personal religious purposes. The inclusion of scripture does not constitute religious advice or counseling.

7. Intellectual Property

The Service, including its design, code, branding, logos, user interface, and all associated intellectual property, is owned by the Company and protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

8. Third-Party Services

The Service integrates with third-party providers for essential functions including:

  • Cloud infrastructure hosting and deployment
  • Managed database services (all sensitive data encrypted before storage)
  • Google sign-in for optional account authentication (governed by Google's Terms of Service and Privacy Policy)
  • Email delivery for transactional communications (verification codes, notifications, invitations)
  • Browser push notifications via standard web protocols

We are not responsible for the practices, policies, or availability of these third-party services. Your use of the Service constitutes your acknowledgment of these third-party integrations.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY ANALYTICS, INSIGHTS, EFFECTIVENESS SCORES, OR BEHAVIORAL ASSESSMENTS PROVIDED BY THE SERVICE

The Service is a tracking and journaling tool. It does not provide medical, psychological, therapeutic, or professional parenting advice. Analytics, behavioral trend data, effectiveness scores, and recommendations generated by the Service are informational estimates based on user-provided data and should not be relied upon as a substitute for professional guidance. You are solely responsible for all parenting decisions you make, regardless of data presented by the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
  • ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE
  • ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • ANY DAMAGES ARISING FROM ACTIONS TAKEN BY HOUSEHOLD MEMBERS YOU INVITED
  • ANY DAMAGES ARISING FROM RELIANCE ON ANALYTICS, INSIGHTS, OR RECOMMENDATIONS PROVIDED BY THE SERVICE

IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any rights of another party, including any other User
  • Any data or content you submit to the Service
  • Any claim that your use of the Service caused damage to a third party

12. Account Termination

You may delete your account at any time by contacting us. Upon deletion, we will remove your personal data and household data from our active systems within 30 days. Encrypted data in database backups may persist for up to 90 days before being automatically purged through standard backup rotation.

We may suspend or terminate your account at our discretion if we believe you are violating these Terms or if your use of the Service poses a risk to the Service or other Users. We will make reasonable efforts to notify you before termination, except where prohibited by law or where immediate termination is necessary to prevent harm.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

14. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Arbitration shall take place in the State of Florida, United States, unless otherwise agreed. You agree to waive your right to a jury trial and to participate in a class action.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, and understandings.

18. Contact

If you have questions about these Terms, contact us at:
Email: support@mail.chasten.ai